OH HELP!
Being under fire is often emotionally taxing.
The feeling of being falsely accused and attacked on one’s honour and integrity leads to the emotional reflex to hit back. We look beyond emotion and keep control of the (media)game.
Talk to the media or just do nothing?
The first blow is half the battle? No, it is mainly about timing.
Is transparency is always good? Of course not, it is also about determining the relevance and dosage of information. Don’t inflate the conflict by adding all kinds of issues.
Let the lawyers take over or not?
Leaving a conflict to be taken care of by lawyers can lead to an unnecessary and costly escalation and it could make a well manageable and mutually solvable conflict uncontrollable. It's called the "do not mention the war" effect where the paradox arises that attempting to conceal information only attracts attention. Demanding rectification of incorrect information can also have this effect.
We carefully balance the interests of the client. The consequences of legal action should be assessed diligently in advance.
Again, timing and story are essential.
Don’t fool yourself, but do avoid to be fooled and falsely accused. From our board advisory expertise we can hold a mirror and explain clients of the possible consequences of continuing or resigning.
A conflict soon leads to pointing the finger of guilt and blame.
Generously leave the monkey on the shoulder of the other party. And to remain always two paces ahead, keep thinking in scenario’s. This implies having a thorough understanding of the powers and interests that drive the conflict.
Hit back or hold back?
Talk to the media or just do nothing?
Let the lawyers take over or not?
Resign or stay ?
Whose reputation is at risk and how do we protect it?